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| WoW! In shock! the good kind... Go Aqueon! | |
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+5istrober Elrollo mike205 BFinley bcijoe 9 posters | Author | Message |
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bcijoe Warrant Officer 1
Posts : 324 Location : Cape Coral, Fl Favorite Fish: : Betta, Pacu, Clown Loach, Alfbn Pleco, Yellow Fin Barb (Lemon Barb), White Fin Rosy Tetra, Congo Tetra, more
| Subject: WoW! In shock! the good kind... Go Aqueon! 10/29/2010, 3:01 pm | |
| I have an Aqueon 55 overhang filter, which I love by the way, not only for the non-conventional look and design, but also because of that extra blue grate and blue cartridge holders that allow for much more biological filtration, and during a lightning storm here in Florida (just about daily during the summer), seems that the motor blew! So I searched the internet for a replacement, knowing well in advance that it would probably cost as much as the entire filter itself, but couldn't find one. I was ready to post the filter for sale as is for about $10, thinking I probably would never sell it. Then I thought, might as well just throw it out and forget all about it. So last resort was to call the company directly and ask if they sell the motor or know where I can purchase one. I managed to call afterhours several times, and leave messages but never heard back. Today I call during business hours, leave a vm, and get a call right back. She patches me through to customer service. The customer service representative proceeds to tell me, "we don't sell anything directly here, but you have a lifetime warantee on these products so i'll go ahead and drop an extra motor in the mail for you right now!" Mind you, she didn't ask me for proof of purchase, receipt, how long i've had it, or proof that I even did own one! Just so happens I received this when purchasing a complete aquarium from someone, and it had already been used for several years! So she immediately gets my name and address, and says it will be in the mail today, and I will receive it Monday or Tuesday! and I had just finished buying extra new filter pads and more media for it before it blew! Now I have a practically new filter for nothing!!! Go Aqueon! Very impressed! | |
| | | Guest Guest
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 10/29/2010, 3:11 pm | |
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| | | BFinley Admin
Posts : 4498 Location : Fort Worth,Tx Favorite Fish: : Frontosa and Red Tail Catfish and All Africans
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 10/29/2010, 3:11 pm | |
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| | | bcijoe Warrant Officer 1
Posts : 324 Location : Cape Coral, Fl Favorite Fish: : Betta, Pacu, Clown Loach, Alfbn Pleco, Yellow Fin Barb (Lemon Barb), White Fin Rosy Tetra, Congo Tetra, more
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 10/29/2010, 3:14 pm | |
| thanks, yeah she was very nice... even showed concern for my fish... told me to try to get another filter or atleast extra circulation in the tank somehow until the unit arrives!
I was shocked... don't experience something like that everyday! | |
| | | mike205 First Lieutenant
Posts : 692 Location : shelby, Alabama Favorite Fish: : peacocks and koi
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 10/29/2010, 5:45 pm | |
| cool iu like companies like that marineland is like that with there filters but just there filters not there lights | |
| | | Elrollo Major
Posts : 870 Location : Virginia Beach Favorite Fish: : Blue Acaras...first fish I ever breed still have a soft spot for them
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 10/29/2010, 11:25 pm | |
| Aqueon seems to be a good company...read another post about someone with a leaking seam and Aqueon sent them out sealant.
These testamonials have encouraged me to take another look at their products. | |
| | | bcijoe Warrant Officer 1
Posts : 324 Location : Cape Coral, Fl Favorite Fish: : Betta, Pacu, Clown Loach, Alfbn Pleco, Yellow Fin Barb (Lemon Barb), White Fin Rosy Tetra, Congo Tetra, more
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 11/8/2010, 2:28 pm | |
| SO, after a few days I did receive the replacement motor, swapped out the impela, and now the filter is working again.
However, there is a tiny gap in the area where the motor connects to the filter.
I tried running it and water was leaking and/or spraying out of this area.
I know plumbers tape, which is basically like rubber ribbon, no adhesive, would be perfect for this, but I do not have any, and am trying to think of something else I could use instead.
As I was writing this I thought a thick rubberband would be perfect.
Any other ideas?
I recently resealed a 40g breeder and a 65 tall and they will be going on the same iron stand (same footprint) and one will be using this, so i'd like to get it going soon.
The 40 breeder dried for 2 days, then lay full for a day with no leaks, so that one is getting filled up today. The 65 is still in that process and will be setup by Wednesday.
Thanks | |
| | | bcijoe Warrant Officer 1
Posts : 324 Location : Cape Coral, Fl Favorite Fish: : Betta, Pacu, Clown Loach, Alfbn Pleco, Yellow Fin Barb (Lemon Barb), White Fin Rosy Tetra, Congo Tetra, more
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 11/8/2010, 2:34 pm | |
| Scratch that... a lightbulb went off in my head and I checked and did find a tiny gap where a rubber gasket would fit. Checked the old pump and there it was... removed and put on new pump, installed, good as new... just one of those days... | |
| | | istrober Moderator
Posts : 2643 Location : Lehigh Acres, Fl Favorite Fish: : Africans, Peacocks, Catfish.. pertty much everything that has fins and tail...
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 11/8/2010, 2:39 pm | |
| lol its ok.. i have those days too.. im glad you made it!! | |
| | | Guest Guest
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 11/8/2010, 2:42 pm | |
| Rubber seals are important in our world. |
| | | KMX Admin
Posts : 16094 Location : Mansfield, TX Favorite Fish: : African Cichlids of all kinds.
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 11/8/2010, 2:43 pm | |
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| | | Guest Guest
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 11/8/2010, 3:07 pm | |
| It happens! btw I do have plumbers tape if you ever need some! |
| | | jaiko1975 Moderator
Posts : 980 Location : hollywood FL
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 11/17/2010, 11:18 am | |
| nice one dude too bad cascade does not have that same warranty i got a blown out motor on my cascade 300. | |
| | | wildbeanerz Captain
Posts : 1151 Location : Roaring Spring, PA Favorite Fish: : Love my black ocellaris!
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 11/17/2010, 12:40 pm | |
| It's nice to read about a good experience!! | |
| | | Caton Staff Sergeant
Posts : 184 Location : Washington State Favorite Fish: : All of them?
| | | | mike205 First Lieutenant
Posts : 692 Location : shelby, Alabama Favorite Fish: : peacocks and koi
| Subject: Re: WoW! In shock! the good kind... Go Aqueon! 11/17/2010, 5:57 pm | |
| maybe but if im not mistaking they have a 1 to 2 year warranty not sure youll have to look at the owners manual | |
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